Customer Reviews

Una was very patient with my wife and I as we narrowed our search for a condo. She was very knowledgeable about the area and was able to answer all of our questions. Una was a tremendous help from day one all the way through and after closing. I would recommend Una to anyone looking to buy a house or condo.

Una did a fantastic job selling my home in Florida. She was very knowledgeable of the market and the area. She advised me where to improve the home and where to leave as is. The house sold in a week for close to asking price. She facilitated the purchase with a solid buyer. She gave me an estimate of what I can expect for closing costs and she was right on the money. I really could not be happier with the entire experience. I highly recommend Una to anyone selling a home.

Una Poole is an excellent realtor who we used to purchase and sell our property. She has great knowledge of staging and pricing to sell- her photos were above and beyond - what other realtors show. Her communication and availability was excellent. We highly recommend her if you are buying or selling....

Buying a second home in another city can be a bit daunting, but Una put us at ease right away. We bought a beach condo, and she was so knowledgeable about all the little nuances that come with owning and renting it out. She also had great relationships with everyone involved...the mortgage and title company, selling realtor, property management company, and inspector. We wanted a quick close, and she helped facilitate everything from the day we saw the property, to closing day 24 days later! Unreal! We had a small hiccup just minutes before closing, but she knew how important the issue was to us, and she fought to make sure it was made right. We highly recommend Una Poole!!

My husband and I were looking to find a house or condo overlooking the beach. We met Una when we inquired about one of her listings. When we met in person, we connected right away. She's very knowledgeable about the local area and was able to give us "the skinny" on all the different neighborhoods we looked at. You know, the stuff you don't realize about a location or house until you move in. We were not in a rush, and Covid slowed us even further. But she didn't push, as she reads her clients well, and knows what you need and when you need it. When the perfect place came on the market, Una got us in early and we were able to purchase the perfect place. We then had Una list our house. She did a great job doing open houses every weekend to keep people interested and coming in. She got us a great price, and we were extremely happy with her. I highly recommend Una Poole to help you with your next move.

Una was fantastic! She was able to understand our property requirements and was very effective in locating properties that met our needs. She was great at scheduling potential properties to look at and was excellent at efficiently using our time while viewing properties. Once we found the right property she provided outstanding service in helping us through both the negotiation process and the closing process. She was extremely effective in providing guidance that looked out for our best interests. We highly recommend Una to anyone thinking of selling or buying a property in the area.

Una was wonderful to work with and my wife and I highly recommend her to any prospective buyers. She was professional, honest, and aware of all our "wants" when searching for a home. She remained in constant contact throughout the process and worked hard to keep up in the loop every step of the way through the purchasing cycle.

Samantha was a professional. Since she sold our other home so easily we decided to use her to purchase our new home. She helped us with all the details and was there anytime we needed her. I wouldn’t use any other realtor!

Una Poole was extremely helpful in assisting us in finding the perfect beach condo for our family. She went above and beyond what was expected by attending and providing us open house videos of the condo which we were unable to attend. Una also provided a spot on opinion about the condo which made our selection of that unit a no-brainer. I would highly recommend Una for anyone's real estate needs and I surely will use her again when the time comes.

Overall experience was excellent. Highly responsive and supportive. Likewise did a great job looking out for my best interest throughout the lengthy short sale process. Most especially appreciated her time to walk through the condo and produce a video that allowed me to make an offer without flying to FL from NY.

We are a retired couple who were looking for a condo in New Smyrna Beach. We were tired of the maintenance with our main home in Orlando. We had an amazing experience with Una Poole! Not only did she know Everything about NSB, but was able to give us the pros and cons of the different areas in a clear and unbiased way! This was a huge help to us. She was patient, knowledgeable, listened carefully, and never tired of us asking questions and so we found the condo that is just perfect for us!! I would recommend her (and have recommended her) to anyone looking for a complete professional with only your needs in mind!

We would highly recommend Una Poole. She is very professional and knows the area and what the market has to offer. She listened to our needs and knew she could find it for us. PERFECT PLACE FOR US. Una made the process easy and held my hand thru the whole mortgage application. They don't get any better the Una.

Una was an absolute pleasure to work with. She was very knowledgeable of NSB and the processes of purchasing a condo. She was diligent in making sure we were on track to make our closing date. We were informed and prepared in the whole purchasing process. We highly recommend Una.

Una was fantastic. Not only was she responsive, she was directive. This was especially helpful with a long-distance purchase. She made sure everything was done before and even after closing to assure all our needs were met. Highly recommended.

An experienced professional who has her client's best interest in mind. She went above and beyond in assisting us in the purchase of our new beautiful condo in New Smyrna Beach. I highly recommend her services.

Briefly said, I will recommend Una to my own children when they're (finally) ready to buy their first homes! She walked us through the process completely and in such a non-pushy way - providing not just recommendations but options and ensuring we understood what we were getting into at each decision point. Finally I'm so grateful for her going above and beyond to completely take care of some last second issues uncovered by the closing day final walkthrough - way to go Una in knowing the process, pushing for our needs, and customer satisfaction!